If for any reason you are not completely satisfied with your online purchase, Pravda Shoes will accept returns as follows:

REGULAR PRICE MERCHANDISE

Regular priced merchandise may be returned for a full refund up to 14 days from the date of purchase, providing merchandise is unworn, and in its original package. Refunds will be credited in the same manner purchase was made.

SALE MERCHANDISE

Sale merchandise may be returned for store credit up to 14 days from the date of purchase, providing merchandise is unworn, and in its original package.

50% OFF OR MORE

Items purchased at 50% off or more are FINAL SALE and therefore not returnable.

RETURN PROCESSING

For your convenience returns will be accepted at Pravda Shoes Southgate location.
Alternatively you may return your purchase via mail.  All returns must have a valid Return Authorization Number (RA#).  Please contact customerservice@pravdashoes.com and indicate which items you wish to return along with your original order number.  Once you have been provided with the RA# you may proceed with shipping.  

Please address return shipments to:

Attention: Customer Service
RA# _____________
Pravda Shoes Ltd.
356 Southgate Shopping Centre

5015 - 111 Street.
Edmonton, AB. T6H 4M6.

 

Shipping charges, both outgoing and return are non-refundable.

We do not accept parcels sent COD.